Track Your Order

Where Is My Order?

Thank you for shopping with The Akanke Brand! Once your order has been shipped, you can track its progress using one of the two options below.

Option 1 — Check Your Order Status

Your order confirmation email contains a link to your personal order status page. This page shows the current fulfillment status of your order and, when available, a live carrier tracking link.

Tip: Search your inbox for an email from The Akanke Brand with the subject line "Your order is on its way" or "Order confirmed."

Option 2 — Use Your Carrier Tracking Number

If you received a shipment notification email, it includes a tracking number and a direct link to the carrier's tracking page (e.g., USPS, UPS, FedEx). Click that link or copy your tracking number and paste it into the carrier's website to see real-time delivery updates.

• Track with USPS
• Track with UPS
• Track with FedEx

When Will Tracking Be Available?

Tracking information is generated when your shipping label is created and typically becomes active within 24–48 hours after your order is fulfilled. If your tracking link shows no updates yet, please check back the following day — carriers sometimes take a short time to scan and register packages into their systems.

Please note: not every fulfillment method includes a carrier tracking number. If no tracking link appears in your order status page or shipping notification, your package is still on its way.

Need Help?

If your order shows as fulfilled but you have not received it, or if you have questions your order status page cannot answer, our team is happy to help.

Contact us here and include your order number so we can look into it right away.